Contact us
SecPlus Mastery is an independent study service run by a small team. The fastest way to reach a human is email. We read every message and usually reply within one to two business days.
To get a useful reply on the first try, include the email address on your account and, for anything about a specific question or lesson, the objective number (for example 2.4) or a link.
Found a bug? Tell us right here.
No email client needed: describe the bug, glitch, or idea and it goes straight to our inbox. Leave your email if you’d like a reply.
Prefer to talk it through with other people studying for the same exam? Join the Discord for help across all five domains, a daily practice question, and a place to share wins.
Join the SecPlus Mastery Discord (opens in a new tab)23211 Ryan Rd, Ste E
Warren, MI 48091
United States
Postal mail is for legal and billing notices. Anything about your account, the content, or a bug reaches us far faster by email.
Account & billing
Trouble signing in, accessing a plan you paid for, or a question about a charge. Include the email on your account.
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Not satisfied within 14 days of a charge? Tell us which purchase and we will review it in good faith.
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Studied with the Service and did not pass? Attach your official CompTIA score report dated within 60 days.
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Spotted a wrong answer, a typo, or something broken? A link or screenshot and the objective number helps a lot.
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Press, partnerships, feedback, or anything that does not fit the boxes above. We read everything.
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Reporting something that looks broken? The changelog lists what shipped and when, so check there first in case it is already fixed. For our free browser add-ons, support and the policies that cover them live on the extensions page.
SecPlus Mastery is not affiliated with or endorsed by CompTIA, and we cannot help with registering for or administering the official exam. Contact CompTIA directly for that.